77y77 Privacy Policy: How We Handle Your Information
77y77 collects and uses your information only to operate the platform and support your access — including wallet activity linked to Nagad and Upay, your device session data and your support history. This policy explains what we collect, why we hold it and what choices you have, with access subject to your local law and eligible regions.
Account data transparency
Nagad and Upay wallet context
Mobile session handling
Support contact records
POLICY SCOPE DETAIL
What Data 77y77 Collects and Why
When you create or access an account on 77y77, we collect the information you submit directly: your registered contact details, your chosen payment method identifiers (such as your Nagad or Upay mobile wallet number), and any verification documents required at the account stage. We also collect session data automatically — the device type, browser version, IP address and pages visited during your session. This helps us keep your account secure and display the lobby correctly across mobile and desktop screens. Transaction records connected to your Nagad or Upay wallet activity are retained as part of your account history. We do not store full payment credentials on our servers; wallet references are handled through the respective payment channels. Your support conversations — whether raised by live chat or email — are also logged so our team can follow up accurately. We do not sell or transfer your personal data to third parties for their own marketing. Data we hold is kept only as long as your account remains active or as required by applicable rules in your eligible region.
Nagad wallet reference
Upay account identifier
Mobile device session
Support ticket history
Account verification records
INSIDE VERSUS OUTSIDE
Where This Policy Applies on 77y77
This policy covers data handled directly by 77y77 — your account, your wallet references and your interactions with our platform. It does not extend to third-party services you access from links on our pages, and it does not govern how game studios process any data on their own infrastructure. Understanding the boundary helps you know who to contact when a question arises.
Account Access
All data collected when you log in, update your profile or verify your account falls under this policy. This includes your registered contact detail and any session token created on sign-in.
Wallet Transactions
When you link a Nagad or Upay wallet to your account, the reference number and transaction record are covered here. The payment channel's own privacy terms govern what happens on their network.
Site Content and Browsing
Pages you visit, game categories you browse and lobby interactions on 77y77 generate session logs covered by this policy. RTP data shown inside a game comes from the studio and is outside our scope.
Third-Party Services
External links, studio lobbies accessed through our platform and payment provider interfaces operate under their own terms. 77y77 is not responsible for data practices on those external services.
YOUR ACCOUNT CHOICES
Practical Steps to Manage Your Data
You have straightforward choices about the information we hold. Log into your account and open the profile section to review the contact details and wallet references currently on record. If something needs correcting — a phone number, an email address or an outdated payment identifier — you can update it directly in the account settings fields shown there. For anything you cannot edit yourself, our support team can process a correction request when you reach out through the published contact routes. If you want to know exactly what data is tied to your account, submit a data enquiry through the support channel and we will respond based on what is held. Closing your account does not automatically delete all records; some transaction and verification data is retained for the period required under applicable rules in your eligible region. We will tell you what is retained and for how long when you make that request.
Review Your Records
Open the account profile page after logging in to see the contact details, wallet references and verification status currently linked to your account.
Correct Account Details
Update your phone number, email or payment identifier directly in account settings. Fields that are locked for security reasons require a support request to change.
Raise a Data Question
Send a data enquiry through our published support route. We will confirm what is held and how long we keep it based on the rules that apply to your eligible region.
Request Support Action
For deletion requests or disputes about retained data, contact us via the live chat or email routes shown in the support section. We handle each request in line with applicable regional rules.
PRIVACY CONTACT ROUTES
How to Reach Us About This Policy
If you have a question about what data we hold, want to correct a wallet reference or need to raise a concern about how your information is handled, these are the routes to reach us. We do not publish specific response time commitments, but every privacy-related message is handled by the same support team that manages account queries.
Live Chat
Open the chat widget from any page on 77y77 to start a conversation with our support team. Mention that your question relates to the privacy policy so it is directed correctly.
Email Support
Send your data question or correction request to the email address published in the contact section of your account. Include your registered contact detail so we can locate your record.
Account Settings
For straightforward corrections — updating a Nagad number, changing your registered email — the account settings page is the fastest path. Log in and follow the fields shown there.
HOW WE PROTECT DATA
Data Handling, Cookies and Account Security
We apply standard access controls to your account data and use encrypted connections for pages where personal information is submitted or displayed. Cookie files stored on your device help us keep your session active and remember your lobby preferences — you can clear them through your browser settings at any time without affecting your account record. Your Nagad or Upay wallet reference is not stored in a readable format in the same layer as your browsing data; it sits in the account record accessed only during transaction processing. We retain account data for as long as your account is open and for any additional period required under the rules applicable to your eligible region. If this policy changes in a way that affects how we use your data, we will post the updated version on this page.
Encrypted Connections
Pages where you submit account details or wallet references use encrypted connections. This applies to the login page, account settings and any form where personal information is entered on mobile or desktop.
Cookie Handling
Session cookies keep you logged in and remember your lobby view. You can clear cookies from your browser without losing your account. Persistent preference cookies can be managed in your device browser settings.
Retention Period
We keep your account data while your account is active. Transaction records linked to Nagad or Upay wallet activity may be retained beyond account closure if required under the rules of your eligible region.
Policy Updates
When this privacy policy is revised, the updated version is published here with the date of change. Continuing to use your account after a revision means you have seen the updated terms.
POLICY QUESTIONS ANSWERED
Privacy Policy: Questions We Hear Most Often
These are questions about how 77y77 handles your personal data, wallet references and account records. If yours is not covered here, use the live chat or email route in the support section above.
What personal data does 77y77 collect when I open an account?
We collect the contact details you submit at registration, your device and session data when you browse the platform, and the wallet reference — such as a Nagad or Upay number — you link to your account for transactions. Verification documents submitted during account review are also held on record.
Is my Nagad or Upay wallet number stored securely?
Your wallet reference is stored in the account record and is accessed only during transaction processing. We do not store full payment credentials in a readable browsing layer. The Nagad and Upay networks handle transaction authentication on their own infrastructure under their own security terms.
Can I see all the data 77y77 holds about my account?
Yes. Log into your account and check the profile and transaction history sections for the records visible there. For a complete summary of everything we hold, send a data enquiry through the email or live chat support route and we will respond based on what is in your account record.
How do I correct wrong details on my account?
Open account settings after logging in and update the fields that are editable — including your registered phone number and email. For locked fields, or to update a wallet reference that cannot be changed in the settings page, contact support through live chat or email with your request.
Does 77y77 share my data with third parties?
We do not sell your personal data or share it with third parties for their own marketing purposes. Data may be processed by payment channels such as Nagad or Upay as part of transaction handling, and that processing is governed by those services' own privacy terms, not this policy.
What happens to my data if I close my account?
Some records — including transaction history and account verification data — may be retained after account closure for the period required under the rules applicable to your eligible region. When you request account closure, we will confirm what is kept, for how long, and on what basis according to local law.